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Claim This BusinessEvergreen Heating and Cooling has earned a 4.9-star rating from 769 reviews in Waco, Texas, where technicians field calls around the clock every single day of the year. The company serves homeowners and light commercial customers across the city and surrounding Central Texas communities including Robinson, Woodway, and Hewitt. This depth of reviews signals a contractor that has built a loyal client base by showing up consistently, whether the job is a routine filter swap or a middle-of-the-night system failure on a sweltering Texas summer evening.
What separates this outfit from the run-of-the-mill HVAC company is the thoroughness reviewers repeatedly mention. Technicians conduct multi-point inspections covering both indoor and outdoor equipment, checking refrigerant pressures, airflow across every vent, and thermostat calibration. Several customers note that technicians documented their visits with photographs and emailed detailed service summaries afterward, a practice more common among premium contractors than neighborhood shops. The emphasis on explaining each step to the homeowner rather than dropping a quote and leaving reflects a service culture that treats technical competence and customer education as equally important.
Juan Albor and David stand out in the review pile. Juan Albor performed a prepaid maintenance visit, working through every room to verify airflow before checking the thermostat operation. When Jesse Rodriguez called after noticing the system cycling nonstop, David arrived, ran full diagnostics, and followed up with an emailed photo report of his findings. Jesse called it 20 out of 10. Vincent Paone Jr. had a heater that ran continuously, forcing him to kill power at the breaker panel until Juan Albor returned and traced the problem to a solvable thermostat wiring issue, giving him a roadmap for a permanent fix rather than a temporary patch.
Six reviewers consistently praise the same three qualities: fast same-day arrival, clear explanations of what was wrong and why, and written follow-up after the visit. No negative reviews appear in the sample, and every five-star reviewer named a specific technician by name, suggesting repeat customers or at least buyers who remember who solved their problem.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Troubleshoot cooling failures, capacitor replacements, refrigerant leaks, and compressor issues with full-system diagnostics and written follow-up.
Diagnose and repair gas or electric furnaces, heat pumps, thermostats, and intermittent operation problems including nonstop cycling.
Multi-point inspections covering refrigerant pressures, airflow across every vent, thermostat calibration, and indoor-outdoor equipment condition.
Evaluate filtration, duct airflow, and system accessories to recommend improvements for comfort and health inside the home.
Technicians available 24 hours a day, seven days a week, including weekends and holidays for urgent heating and cooling failures.