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About Cottonwood Air
Cottonwood Air is a leading heating, cooling, and refrigeration contractor serving residential and commercial clients throughout Central Texas, including Waco and surrounding communities. Established in 2017, the company operates under Texas license TACLB75678C and has earned a perfect 5.0-star rating across nine verified reviews. Their team of licensed, certified, and background-checked technicians brings over 30 years of combined industry experience to every service call, handling all brands and system types for homes and businesses.
What distinguishes Cottonwood Air from other area contractors is their commitment to rapid, reliable service backed by genuine expertise. The company has developed a notable commercial client portfolio, including work for Harley Davidson, demonstrating their ability to handle complex industrial refrigeration and HVAC needs. They offer 24/7 emergency availability year-round, ensuring that customers never face a broken AC system alone during Central Texas extreme heat events. Every technician guarantees professional workmanship the first time, eliminating repeat service calls and unnecessary expenses for homeowners.
Customer reviews reveal specific examples of why Cottonwood Air has earned their outstanding reputation. Technician Craig received repeated praise for responding to emergency calls within two hours, including a holiday weekend repair that saved an Airbnb host from negative guest reviews. Another reviewer highlighted how Cottonwood Air squeezed them into a same-day appointment during oppressive Texas heat when competitors refused to answer their phones. Janice Bruce noted the technicians are simply the nicest people to work with, while multiple reviewers emphasized the company's loyalty to their customers and professional approach.
What Customers Say
Nine reviewers all award 5 stars, with multiple customers specifically naming technician Craig for holiday-weekend emergency responses and same-day arrivals during extreme Texas heat. Pricing is called reasonable, and the company is praised for never disappointing across multiple service occasions.
Services
AC Repair
Emergency and standard repairs for all AC brands and system types, available 24/7.
AC Installation
Professional system installation and replacement when repairs are no longer cost-effective.
AC Maintenance
Preventive tune-ups and inspections to catch issues early and extend equipment lifespan.
Heating Services
Furnace and heating system repair, installation, and maintenance for residential and commercial properties.
Refrigeration Services
Commercial and residential refrigeration equipment repair and maintenance services.
System Diagnostics
Comprehensive troubleshooting to accurately identify problems and recommend proper solutions.