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Claim This BusinessPolansky Heating & Air has served residential and light commercial customers in Waco and surrounding Central Texas communities for over two decades. The company holds current state licensing and maintains an A-plus rating with the Better Business Bureau, supported by 456 verified customer reviews that average 4.9 stars. Their service fleet handles routine maintenance calls, emergency repairs, and full system installations across McLennan County and neighboring Bell County neighborhoods.
What distinguishes Polansky from other area contractors is theirindoor air quality specialization, including REME HALO air purification systems, duct repair, and whole-home humidification. The company operates a membership program called Polansky VIP Club that offers priority scheduling, discounted repairs, and a $150 referral bonus. All service calls include upfront diagnostic findings before work begins, and their technicians carry manufacturer certifications for major brands including Lennox and carrier systems.
Customer reviews frequently mention technician David by name, with multiple homeowners noting his thorough explanations during service calls and his willingness to show customers exactly what components need attention. One reviewer described a same-day emergency call during a summer heat wave where the technician arrived within hours and restored cooling before evening. Another long-term customer described signing their first Polansky service agreement after watching the same technician return year after year for annual maintenance.
7 of 8 reviewers award 5 stars, praising technician punctuality, transparent diagnostics, and thorough work. The single 1-star review cites a parts pricing dispute involving a kit with unused components.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |