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Claim This BusinessHaddix Heating and Air has operated as a locally owned and BBB-accredited HVAC contractor in Waco for more than 15 years, building a reputation on residential service across Central Texas including Temple, Killeen and the surrounding communities. The company holds all state-required licensing and maintains a perfect 5.0-star rating across 257 verified customer reviews, positioning it among the most-reviewed and highest-rated independent contractors in the region. Owner Daniel Haddix personally answers emergency calls, and the dispatch philosophy prioritizes rapid response to comfort emergencies regardless of time or weather conditions.
What distinguishes Haddix from regional competitors is a commitment to transparent pricing before work begins and a no-pressure service philosophy that avoids recommending unnecessary repairs. The company installs and services all major equipment brands without restriction, and maintains in-house expertise for ductless mini-split systems, whole-home air purification integration and blown-in attic insulation - three specialties many Waco-area contractors subcontract out. Financing options extend to qualified customers, and every residential installation carries both product warranty protection and a workmanship guarantee.
Customer reviews reveal technicians who arrive same-day during weather crises. When Julie Freeman's daughter lost heating during an ice storm at her Baylor University rental, Daniel arrived at the duplex despite hazardous road conditions and restored heat within the visit. For Mandi Barnes, technician Kaden dispatched within five minutes of her Friday-afternoon call and completed repairs within an hour. Reviewer Ben Kellogg noted the team arrived the same day despite being unable to resolve his specific issue, then provided an honest referral rather than charging diagnostic fees. These scenarios illustrate a service model built around problem resolution over profit maximization.
257 reviews yield a 5.0 average rating with 255 five-star entries. Emergency same-day service appears in multiple positive accounts, and negative reviews (2) focus on pricing transparency rather than repair quality or technician competency.
New system installation for all residential applications, including central air, heat pumps and ductless mini-split configurations with warranty protection.
Diagnostic and repair services for all equipment brands, focusing on extending system lifespan and restoring energy efficiency.
Scheduled tune-ups and automatic filter replacement delivery to maintain system performance year-round.
Whole-home air purifiers, ventilation upgrades and air scrubbing systems that integrate with existing HVAC infrastructure.
Specialized installation of ductless variable-speed systems for zoned cooling and heating in older homes or additions.
Professional duct sanitization and debris removal to improve system airflow and reduce allergen circulation.
Energy efficiency upgrades using blown-in insulation to reduce heating and cooling loss through the building envelope.