Ken Baker Services

Ken Baker Services has served Waco residents since the 1990s, building a reputation for appliance and air conditioning repair across McLennan County. The company holds a 3.4-star rating from 5 reviewers, with three customers awarding perfect 5-star scores. Multiple reviewers describe Ken Baker as their go-to for appliance issues, noting the company handles both major appliances and HVAC systems. The business operates from Waco and responds to service calls throughout the surrounding Central Texas area.

What distinguishes Ken Baker Services is their commitment to targeted, honest repairs. Reviewers consistently praise the company for refusing unnecessary work, one customer recounts how another contractor recommended replacing an entire fan and compressor unit, while Ken Baker identified and replaced an inexpensive capacitor, saving hundreds and keeping the unit operational for five years. Technicians take time to explain diagnoses in detail, ensuring homeowners understand exactly what their systems need.

Customer stories highlight specific technicians who deliver exceptional service. Tyler recently repaired a customer's dishwasher, walking through the problem and solution thoroughly. Greg, described as knowledgeable, courteous, and efficient, helped a homeowner resolve persistent issues with brand-new appliances, earning a commitment that the customer would use only Ken Baker Services going forward.