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About Simpson HVAC Services
Simpson HVAC Services provides heating and cooling repair to homeowners across Waco and the surrounding central Texas region. The contractor holds a 4.7-star average rating drawn from 12 customer reviews, reflecting consistent satisfaction with diagnostic accuracy and repair quality. Service calls address both traditional refrigerant systems and newer 410A units, covering the full spectrum of residential cooling and heating needs in this part of the state.
What distinguishes this contractor from others in the Waco area is specialized expertise with aging R-22 refrigerant systems, a niche that many companies have moved away from as that coolant becomes increasingly scarce and expensive. Multiple reviewers specifically note savings of thousands of dollars compared to full system replacement, suggesting the contractor prioritizes repair over upselling when feasible. The business operates with EPA certification, a credential required for handling refrigerants and relevant to any homeowner concerned about environmental compliance and proper equipment handling.
Reviewers describe specific scenarios that illustrate the contractor's approach to service. One customer recounts that Mr. Simpson arrived at the scheduled time, quickly identified low refrigerant levels, and completed the repair the same day despite extreme summer heat. Another describes a follow-up visit to address a refrigerant leak that had caused the initial problem to recur, with the technician making necessary repairs that resolved the issue permanently. A third reviewer, an 86-year-old on fixed income, specifically mentions affordable pricing alongside effective service on a 410A system.
What Customers Say
Seven of eight visible reviewers award 5 stars, with praise centering on same-day response during heat waves, diagnostic speed, and fair pricing. The lone 1-star review describes a disputed charge scenario where the customer felt the initial repair was incomplete. Positive reviews consistently mention R-22 system expertise and savings compared to full replacement.
Services
AC Repair & Maintenance
Diagnostic services and repair for cooling systems, including same-day service for emergency breakdowns during hot Texas summers.
Heating System Repair
Repair services for residential heating equipment, addressing issues that arise during colder months in central Texas.
R-22 Refrigerant System Expertise
Specialized repair and maintenance for older cooling systems still using R-22 refrigerant, often saving homeowners thousands versus replacement.
Refrigerant Leak Detection & Repair
Identification and repair of refrigerant leaks, with one reviewer describing a follow-up visit to address a recurring leak issue.
New 410A System Service
Maintenance and repair for modern cooling systems using 410A refrigerant, the current industry standard.
Emergency HVAC Service
Availability for urgent repair needs, with reviewers noting same-day response during heat-related emergencies.