Smoot-Anderson Company Inc.
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Claim This BusinessAbout Smoot-Anderson Company Inc.
Smoot-Anderson Company Inc. has served Waco, Texas since 1956, earning a 4.9-star rating from 59 reviews for its plumbing supply expertise. The family-owned shop draws customers from across the region, including Temple and Killeen, who seek parts and advice that big-box stores cannot match. Staff members regularly assist both licensed contractors tackling remodels and homeowners handling their own repairs, creating a knowledge-sharing environment uncommon in retail settings. The shop operates Monday through Friday from 7:30 AM to 5 PM, with a phone number (254) 753-0803 for advance inquiries.
What sets Smoot-Anderson apart is its combination of deep inventory and diagnostic patience. Reviewers repeatedly mention walking out with exact replacement parts after big-box retailers, Amazon, and Harbor Freight came up empty. Staff members take time to examine broken components, walk customers through installation steps, and explain return policies without rushing the interaction. The shop stocks specialty plumbing repair parts that larger retailers do not carry, making it a resource for problems that would otherwise require a service call or abandoned repair project.
Keith and Heath draw particular praise from customers for their technical knowledge and friendly demeanor. Robert Waddell, a remodeler, credits both men with never disappointing him across multiple visits, noting their ability to diagnose needs correctly on the first trip. A first-time customer struggling with a leaky bathtub faucet received patient, step-by-step assistance selecting the right parts, transforming a frustrating repair into a manageable project. Dr. David Boman, DC, describes the staff as able to troubleshoot problems that ended up saving money, highlighting the diagnostic value of seeking expert advice before purchasing replacement parts.
What Customers Say
All 8 visible reviewers award 5 stars, with 4 specifically mentioning the staff's ability to solve problems other retailers could not. Three reviewers name staff members Keith and Heath as particularly helpful, and 3 reviewers explicitly credit the team with saving them money through accurate troubleshooting rather than unnecessary part purchases.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Specialty Plumbing Part Identification
Staff examines broken components or photos to locate exact replacement parts that larger retailers do not stock, serving both contractors and DIY homeowners.
Faucet and Fixture Repair Parts
Inventory includes hard-to-find bathtub faucet components and specialty repair items for various brands, with expert guidance on selection.
Appliance Repair Components
Dishwasher parts and portable appliance components are available, with staff explaining details and return policies before purchase.
Technical Troubleshooting Assistance
Trained staff helps diagnose plumbing problems, recommending correct parts and procedures to avoid unnecessary purchases and costly mistakes.
Contractor and Remodeler Support
Specialists assist licensed contractors and remodelers with specific plumbing needs, providing knowledge and inventory for professional repair projects.