Bert's WaterWorks

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About Bert's WaterWorks
Bert's WaterWorks serves American Fork and surrounding Utah County communities with plumbing repair and installation services. The business holds a perfect 5.0-star rating compiled from 55 customer reviews, reflecting consistent service quality across residential and light commercial calls. Operating hours run Monday through Friday from 8 AM to 5 PM, with the phone line available during business hours for scheduling and inquiry.
The company differentiates itself through rapid response capability and transparent communication. Reviewers consistently mention receiving same-day service for urgent issues, including water heater failures and active leaks. The team demonstrates willingness to tackle challenging repairs that require coordination with other trades, such as scheduling HVAC professionals to remove ductwork access panels for plumbing repairs.
Customer testimonials name specific technicians who handled emergency situations. Hayden performed same-day water heater installation after a holiday-weekend failure, arriving at a customer's home within hours of the morning call. Cori managed an extensive leak location and repair that required removing drywall and coordinating with an HVAC team to access hidden piping. Reviewers praise the team's thorough cleanup and attention to detail, with one technician even addressing secondary water staining beyond the original repair scope.
What Customers Say
All five detailed reviews award five stars, with three reviewers specifically praising same-day response during urgent situations. Four reviewers name individual technicians (Hayden, Leslie, Cori) and highlight their communication style and professionalism. Pricing receives mention in two reviews as fair and competitive.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | Closed |
| Saturday | Closed |
Services
Water Heater Repair & Replacement
Installation of new water heaters, including same-day replacement for failed units. Handles traditional tank-style heaters.
Leak Detection & Repair
Locates and repairs hidden leaks behind walls and under flooring. May require coordination with other trades for access.
Drain Cleaning
Clears clogged drains in kitchen, bathroom, and utility plumbing. Addresses tough clogs in older galvanized lines.
General Plumbing Repair
Repairs leaks, replaces fixtures, and addresses age-related plumbing issues in residential properties.
Emergency Plumbing Response
Same-day service for urgent issues including active water leaks and failed water heaters. Available during business hours.