DH Heating and Air Conditioning

DH Heating and Air Conditioning operates as an HVAC contractor in American Fork, Utah, holding a 3.7-star rating compiled across 23 customer reviews. The business maintains 24-hour availability throughout the week, including weekends, ensuring emergency responsiveness for heating and cooling emergencies. Technicians service residential systems across the city and surrounding Utah County communities, addressing both routine maintenance needs and urgent repair situations.

Customer sentiment reveals notable concerns alongside occasional positive experiences. Several reviewers document challenges with communication, describing situations where repair timelines extended beyond initial promises and follow-up messages went unanswered. One reviewer recounts paying $329 for a part they believed cost approximately $30, with no invoice provided despite multiple requests. Conversely, a five-star review describes finding significantly lower pricing compared to another company's $7,000 replacement quote, praising the technician's diagnostic approach and honesty about necessary work.

Named technicians appear throughout the review history, with Dustin referenced in multiple accounts describing both completed repairs and unresolved service matters. One reviewer details waiting weeks for a motor repair that was initially promised within days, with the AC unit left in disrepair during temperatures. Another client describes a positive interaction where the technician provided accurate diagnostics that enabled a cost-effective resolution. These accounts illustrate the variable nature of service experiences reported across the customer base.