Long's Air Service

Long's Air Service operates as a family-owned HVAC contractor serving the northern Utah corridor from its base in American Fork. The business maintains a pristine 5.0-star rating across 21 customer reviews, reflecting consistent service quality in heating, air conditioning, and commercial refrigeration work. Their service area spans multiple Wasatch Front communities including Provo, West Jordan, and Ogden, providing both residential and commercial HVAC solutions. The company emphasizes honest diagnostics, advising customers on repair versus replacement decisions without pushing unnecessary equipment sales.

What distinguishes Long's Air Service is their commitment to transparent problem-solving and responsive service. The team offers 24/7 availability for air conditioning emergencies, a critical feature during Utah's summer heat waves. Their technicians work on all HVAC makes and models without restricting service to specific brands. The company provides air quality inspections to address allergens and indoor pollutants, and they install smart thermostat upgrades designed to reduce energy consumption. For commercial clients, they maintain refrigeration equipment including compressors, controls, condensers, and ice machines, helping businesses reduce operating costs through preventive maintenance.

Customer reviews highlight specific technicians who delivered exceptional service. When Josh Fotheringham's family faced HVAC and plumbing challenges that multiple contractors could not resolve, Colton and his team successfully solved the problems while being respectful guests in the home. Curtis Nelson experienced a same-day visit from Brandon after an AC failure, with a new system installed within 48 hours. Another reviewer, Kristine, described how a phone consultation saved her over $400 when Brandon correctly identified a simple flame sensor cleaning that another company had quoted at $480 in replacement parts. Dee recently repaired a frozen AC unit and performed comprehensive servicing, with the homeowner noting her system had not performed this well in seven years.