A-1 Heating & Cooling

A-1 Heating & Cooling has anchored its reputation in Murray, Utah, delivering heating and cooling solutions to homeowners and property managers across the Salt Lake Valley. With a perfect 5-star rating gathered from 97 client reviews, this contractor operates around the clock, offering 24-hour emergency service six days a week. The team holds proper licensing to serve residential properties and light commercial buildings, handling everything from aging furnace repairs to new AC installations.

What distinguishes this contractor is their commitment to transparent diagnostics and fair pricing. They advertise a $99.99 residential service call that covers the first 30 minutes of diagnosis and minor repairs, a rate that reviewers confirm holds true in practice. As Nest Pro certified installers, they offer thermostat installations at a flat $99.99, and their website explicitly warns against competitors who use low visit fees to upsell unnecessary parts. Multiple reviewers praise the technicians for showing voltmeter readings and explaining exactly why a part failed, rather than simply recommending replacement.

Customer stories reveal the depth of their service ethic. One reviewer recounts calling at nearly 11 PM when their AC failed, and the team arrived within two hours and solved the problem in 15 minutes. Another describes how A-1 diagnosed a furnace issue at a mountain cabin that another contractor had quoted over $8,000 to replace, then fixed the control panel for under $500. A third reviewer specifically mentions technicians constructed a custom sheet metal cover on the spot for a poorly installed unit, sparing them a cardboard and duct tape DIY solution.