Big Brothers Home Services

Big Brothers Home Services maintains a 4.9-star rating across 809 reviews while serving residential clients throughout the Salt Lake Valley, from Murray and South Ogden to Sandy, South Jordan, and West Valley City. The company operates around the clock every day of the week, handling everything from routine fixture replacements to emergency pipe bursts and full water heater conversions to tankless systems. Their multi-trade capability lets homeowners coordinate plumbing, electrical, and sewer work through a single point of contact, which simplifies project management for renovation-ready properties or older homes requiring integrated system upgrades.

What distinguishes this contractor is their investment in water treatment technology and specialized repair capabilities. They install and service water softeners and reverse osmosis systems, addressing hard water concerns that affect much of the Murray and Sandy area. Their sewer division handles trenchless repair, a method that avoids destroying landscaping to fix compromised lines. The company publishes current specials and financing options on their website, making larger projects like full repipes or main water line replacements more accessible for budget-conscious homeowners who prefer scheduled payments over lump-sum outlays.

Reviewers repeatedly mention techniciansnamed Truitt and Frank by name, describing specific scenarios where their expertise made a difference. One reviewer detailed how Truitt arrived early for a water softener installation appointment, explained multiple product options suited to the family's new construction home, and proactively corrected piping that the builder had not installed to code. Another recounted frank's work on a complex water softener and RO system installation across two locations, praising his innovative approach to solving unconventional layout challenges. A third homeowner described an after-hours water line repair where the crew finished the original scope, assessed hidden damage, and completed additional work at a fair price without prompting a second service call.