West Brothers, Inc. Heating and Air Conditioning

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout West Brothers, Inc. Heating and Air Conditioning
West Brothers Heating and Air Conditioning has kept Murray area homes comfortable since 1989, building a three-decade legacy that shows in their 4.9-star averageacross 69 client reviews.Owner Todd West operates this locally rooted business from 4740 S Riverside Drive, serving residential and commercial customers throughout Murray and neighboring Salt Lake County communities.Their team handles heating and cooling repairs, installations, and preventive maintenance across all major brands, maintaining responsive service hours Monday through Friday.
What separates West Brothers from many contractors is their deep specialization in waste oil heating systems, a niche that most HVAC companies in the Utah market simply do not touch.Their inventory showcases direct partnerships with Lanair, EnergyLogic, Clean Energy, and Sunfire manufacturers, offering both new equipment sales and genuine replacement parts including burner assemblies, combustion chambers, and tune-up kits.Customers also gain access to mail-in burner repair services and online purchasing for parts with free shipping, a convenience layer that reflects their understanding of how homeowners need solutions delivered efficiently.
Multiple reviewers highlight specific technicians who earned their trust during moments that mattered most.Doreen Braun describes how her furnace failed on New Year's Day with temperatures plunging outside, and Todd West diverted from his holiday travel to reach her home on a Saturday and restore heat within hours.Shawn Kerr's review details how the team diagnosed his furnace issue honestly, completed the repair at a fair price, then returned years later to install a complete replacement system that runs quietly and efficiently.Brandon earned praise from Scott Stanfield for delivering straightforward guidance about what the AC unit actually needed rather than overselling unnecessary work.
What Customers Say
All six visible reviews award five stars, with each testimonial mentioning a specific technician by name: Todd (the owner), Brandon, and the installation crew. Patterns across these client accounts emphasize honest diagnostics, fair pricing, and rapid response during emergencies including holiday weekends and same-day service calls.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| WednesdayToday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
Furnace Repair & Troubleshooting
Diagnostic services identifying ignition issues, heat exchanger problems, and component failures with honest assessments.
AC Repair & Maintenance
Cooling system tune-ups, refrigerant handling, and compressor repair for residential and light commercial units.
New System Installation
Complete heating and cooling system installations including load calculations and equipment selection for homes.
Waste Oil Heater Sales & Service
Specialized sales, installation, and repair of waste oil heating equipment for shops and commercial buildings.
Indoor Air Quality Solutions
Air filtration and ventilation improvements addressing allergens and circulation concerns in existing systems.
Parts Mail-In Repair Service
Factory-authorized burner repair through mail-in service, handling nozzles, assemblies, and combustion components.
Online Parts Store
Direct purchasing of genuine replacement parts with free shipping for burners, pumps, tanks, and tune-up kits.