Ferguson Plumbing Supply

Ferguson Plumbing Supply operates as a wholesale distributor serving contractors and homeowners from its location in Orem, Utah. The branch holds a 4.0-star average across 25 customer reviews, with consistent praise for staff knowledge and problem-solving. Open Monday through Friday from 7 AM to 4 PM, the location specializes in hard-to-find plumbing repair parts, water heater components, and related supplies. Contractors from Utah County and surrounding communities regularly source . The store also stocks AC motor replacement parts, connecting customers with local HVAC technicians for more involved troubleshooting.

What distinguishes this Ferguson location is staff willingness to trace parts across regional warehouses and coordinate cross-company deliveries for urgent repairs. Reviewers describe employees who called competing supply companies when an item was out of stock and arranged next-day delivery at no extra charge. The branch connects customers with installation professionals when a part requires licensed work beyond a simple supply sale. This intermediary role between distributors and end users provides value for complex retrofits that smaller supply houses cannot accommodate.

Melissa Riggi drove 40 minutes from the north after another location failed to stock the part she needed for her water heater. Brian personally checked multiple warehouse locations, called another plumbing supply company, and arranged delivery for the next day. Another reviewer described Josh and two colleagues guiding them through an AC motor replacement, connecting them with Vern at Pro Elements for additional troubleshooting. Both scenarios illustrate how staff act as problem-solvers rather than simple order-takers, making the extra drive worthwhile for customers who cannot find parts elsewhere.