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Claim This BusinessYES! Air Conditioning, Heating, Plumbing and Electric has called Orem home for over 45 years, building a reputation as one of Utah Valley's most comprehensive service providers. The company holds licenses across electrical, plumbing, and HVAC trades, serving Orem residents alongside neighbors in Provo, Lindon, and Vineyard. Their technicians undergo background checks, drug testing, and license verification before entering any home, a protocol that shows respect for family households across the city. With a 4.9-star average drawn from 2,357 client reviews, the company has accumulated more verified feedback than most contractors in the entire Wasatch Back. This volume signals sustained operational quality rather than a flash-in-the-pan reputation.
What distinguishes YES! from independent trade specialists is their multi-disciplined workforce and guaranteed service model. The company offers a workmanship guarantee that allows customer callbacks if initial repairs do not meet expectations, a policy rarely matched by single-trade competitors. Their service menu includes modern indoor air quality solutions such as UV germicidal lights and Nest smart thermostat installations, addressing dust, allergens, and humidity control specific to Utah's dry climate. Financing options and a Pro Service Plan provide ongoing maintenance for homeowners who prefer predictable costs over emergency repairs. The company operates continuously, around the clock, every day of the week, ensuring no Orem family faces a cold night or heat wave without rapid response capability.
Customer stories from recent reviews illustrate what the guarantee actually means in practice. Technician Tom arrived five minutes early for a scheduled furnace tune-up, replaced filters, repaired a leaking duct, corrected a misaligned thermostat, and validated heating performance in under an hour. Another reviewer, Robert, praised technician Sam for using a camera probe to display internal furnace conditions, explaining potential failure points in modern equipment that differ significantly from older units. When Jackson Porter needed electrical, plumbing, and HVAC work across multiple visits, he specifically called out electrician Kayden for friendly, competent service. A sewer line repair customer reported minimal landscape disruption after a major excavation, with careful attention to garden preservation. These scenarios demonstrate that the guarantee translates into practical accountability rather than marketing language.
Among documented reviews, five customers awarded 5-star ratings citing specific technicians (Tom, Sam, Kayden) and thorough diagnostic explanations. One negative review mentioned labor pricing at nearly $250 per hour even with a discount, contrasting with feedback that values transparent cost breakdowns in other entries. All positive reviews reference problem-solving rather than generic professionalism, with several noting educational explanations about system conditions.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |