Ascent at Union Square

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Ascent at Union Square
Ascent at Union Square sits at 424 North 300 East in Provo, Utah, just blocks south of BYU campus and adjacent to several sponsored community parks. This apartment complex holds a 3.2-star rating drawn from 172 tenant reviews, offering modern one-bedroom units in a student-adjacent neighborhood. The property operates under Entrata management with office hours spanning Monday through Saturday, closing on Sundays.
The property markets itself around affordability and location convenience, highlighting a pool, fitness center, and fire pit among communal amenities. Apartments feature contemporary design finishes, and the complex maintains a pet-friendly policy accepting emotional support animals with approval. The promotional messaging emphasizes limited availability and current move-in incentives.
Tenant reviews name Braxton as the maintenance technician, with one resident noting his quick response to repair requests and another praising his extensive knowledge across property maintenance tasks. Property manager Janice receives mention for enthusiastic responsiveness to tenant needs. Negative feedback centers on unexpected fee structures pushing monthly costs toward $1,600 for base rent of $1,275, along with complaints regarding shared HVAC systems offering limited individual temperature control.
What Customers Say
Three reviews show strong split sentiment: two five-star reviews praise maintenance technician Braxton and property manager Janice alongside amenity offerings, while a one-star review cites $1,600 total monthly costs and AC system limitations as primary frustrations.
Working Hours
| SundayToday | Closed |
| Monday | 10 AM–5 PM |
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–5 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | 10 AM–3 PM |
Services
Apartment Leasing
Modern one-bedroom apartment units available for rent in Provo near BYU campus.
Pet-Friendly Housing
Pet-friendly complex accommodating emotional support animals and other pets with approval.
Pool & Fitness Amenities
On-site pool, fitness center, and fire pit areas for resident recreation.
Maintenance Services
Property maintenance team handling repair requests and unit upkeep.
Property Management
On-site management office handling tenant communications and lease administration.