Sullys Heating and Air

Chris Sully is the owner-operator of Sullys Heating and Air, a Provo-based HVAC contractor with over two decades of field experience and a perfect 5.0-star rating across 118 verified client reviews. Born from a commitment to honest service, Sullys Heating and Air serves residential customers throughout Provo and the surrounding Utah County corridor, including Eagle Mountain and neighboring communities. The company handles heating system repairs, furnace diagnostics, air conditioning service, and new equipment installations for homeowners who expect transparency and skill.

What distinguishes this contractor from others in the market is Chris Sully's diagnostic approach and pricing philosophy. Before dispatching a truck, he walks customers through phone-based troubleshooting steps to determine whether a service call is truly necessary, a practice that saves clients time and money. For each repair scenario, he presents multiple solution options with clear cost breakdowns, allowing homeowners to choose based on budget and long-term needs. Additionally, Sully offers pre-new-construction HVAC inspections specifically for home builders, identifying ventilation or installation issues before walls close up, a service that caught one homeowner a costly warranty claim for an improperly raised indoor unit.

Two recent customer scenarios illustrate the company's responsiveness. When Danielle Beene's heating system failed the week before Thanksgiving, Chris expedited a same-week part replacement despite an already overbooked schedule. Dustin Mattson's furnace presented a cracked coil from inadequate ventilation, a problem his home builder had created during construction. Chris diagnosed the issue immediately, presented three repair options at different price points, and completed the work the same day. Both clients reported Chris was honest about what was necessary versus what could wait, a sentiment that echoes across the review portfolio.