Bernie's Plumbing & Heating Co

Bernie's Plumbing & Heating Co has anchored itself in Provo since 1981, earning a 4.8-star rating across 168 verified reviews. The company operates as a third-generation family business, originally founded in Boulder, Colorado during the 1950s before the current owner relocated to Utah County. The team serves homeowners across Provo, Orem, Spanish Fork, Springville, American Fork, and Lehi, offering both scheduled appointments and around-the-clock emergency response. All work carries a one-year workmanship warranty, and the company accepts cash and check payments.

What differentiates Bernie's is their deep specialization in water heaters, over 35 years of hands-on experience with brands including Rainwater and Titan units. They install and repair American Standard and Moen faucets, American Standard toilets, and Day & Night heating and cooling systems. The company stocks parts for virtually every major brand they service, which means fewer return trips and faster resolutions for homeowners. Their explicit one-year warranty on all labor provides concrete assurance that stands out in an industry where many contractors offer only manufacturer guarantees on parts.

Customer stories from reviews reveal Glen as the lead technician who has served some homeowners for nearly two decades. One reviewer describes Glen arriving within 30 minutes on a Friday night to clear a severely backed-up kitchen drain. Another homeowner credits Glen with completing a partial re-piping of their basement after a leak, noting his honesty and ethical approach. Multiple five-star reviews specifically mention Glen by name and highlight his diagnostic skill, consistent presence over years, and competitive pricing compared to larger corporate competitors.