Complete Comfort Heating & Air Conditioning
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Claim This BusinessAbout Complete Comfort Heating & Air Conditioning
Complete Comfort Heating & Air Conditioning has served Provo homeowners since founding, building a reputation on 54 five-star reviews that praise their reliability and technical skill. The company operates as a family-owned operation with Mike leading service calls, handling everything from routine maintenance to complex system diagnostics. Their service area covers Provo and surrounding Utah County communities, responding to emergency calls throughout the region.
What distinguishes Complete Comfort from other contractors is their commitment to transparent diagnostics and same-day service. Reviewers repeatedly mention Mike arrived with parts already in his truck, completing repairs in under an hour during heat wave emergencies. As a Carrier dealer, they install new systems with manufacturer-backed warranties, but their true strength lies in troubleshooting, heater problems that stumped two previous contractors were resolved in a single visit.
Customers consistently highlight Mike's honesty and thorough communication. Mariana Villa describes how Complete Comfort found three separate issues causing her heating problems, explaining each fix while working. John Mauzy notes Mike has never failed to arrive the same day across multiple emergency calls, including a 98-degree August afternoon when his AC failed. Tiffani Richins specifically calls out Mike and his son as the best HVAC team she has ever worked with.
What Customers Say
All 54 reviews award 5 stars, with Mike named explicitly in every testimonial as the technician delivering service. Seven reviewers specifically mention same-day or same-hour emergency response, and three reviewers note Mike diagnosed problems other contractors could not resolve. Pricing transparency appears in two positive reviews, with customers praising upfront cost discussions before work begins.
Services
AC Repair & Maintenance
Diagnosing cooling failures, repairing refrigerant leaks, and performing seasonal tune-ups to maintain system efficiency.
Heating System Repair
Troubleshooting furnace problems, fixing ignition issues, and resolving heating failures that other contractors could not solve.
HVAC System Installation
Installing new Carrier heating and cooling systems with manufacturer warranties for complete home comfort.
Emergency HVAC Service
Same-day response for urgent breakdowns, with parts stocked in the service truck for rapid repairs.
System Diagnostics
Thorough inspections identifying multiple issues causing system failures, with transparent explanations for homeowners.