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About Ottesen Air Conditioning and Heating
Ottesen Air Conditioning and Heating operates from Provo, Utah, earning a 4.9-star rating across 19 verified reviews. Owner Nathan Ottesen leads a team of technicians serving homeowners throughout Utah County, including Provo, Orem, and nearby communities. Customers consistently highlight the team's technical competence and transparent communication throughout service calls.
The company handles residential heating and cooling needs including system replacements, repairs, and maintenance. Reviewers note that Nathan walked them through replacement options after diagnosing failed equipment, and assisted with utility rebate paperwork to offset installation costs.
Multiple reviewers describe specific scenarios where Nathan and his crew delivered. One customer described a Saturday afternoon AC failure during hot weather, and Ottesen arrived same-day to diagnose the issue. Another homeowner mentioned Nathan worked until 9pm to complete a furnace installation. Reviewers repeatedly praise Nathan for taking time to explain how new equipment operates and what maintenance tasks homeowners can handle themselves.
What Customers Say
All 8 visible reviewers awarded 5 stars, with Nathan Ottesen named directly in 7 of these reviews. Customers frequently mention same-day emergency service, transparent pricing, and Nathan's willingness to educate them about their systems. The single negative pattern across reviews doesn't appear, pricing feedback is consistently positive, with multiple customers noting quotes came back more affordable than competitors.
Services
AC Repair & Replacement
Diagnose cooling system failures and install new air conditioning units when replacement is needed.
Furnace Installation & Repair
Complete furnace replacement and heating system repair services for Utah winters.
HVAC System Servicing
Regular maintenance tune-ups, system health assessments, and preventive care visits.
Heat Pump Services
Installation and repair of heat pump systems for year-round climate control.
System Diagnostics & Troubleshooting
Identify the root cause of HVAC failures and explain findings to homeowners clearly.