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Claim This BusinessReal Plumbing Heating & Air Inc. has been serving Provo, Utah residents as a licensed plumbing contractor, accumulating 28 customer reviews that average 3.4 stars. The company operates from its Provo base, fielding service calls throughout Utah County. While the rating reflects a mixed reception, the volume of feedback indicates an established local presence serving residential customers who encounter common household plumbing issues.
The contractor distinguishes itself through same-day or next-day service response, a pattern evident in reviewer accounts, where callers received prompt attention rather than extended waiting periods. Technician Cory emerges as a primary service provider, with multiple reviewers specifically praising his diagnostic approach and hands-on problem-solving. The business appears to handle water pressure systems, faucet repairs, and water heater diagnostics, suggesting a focus on residential infrastructure repairs.
Customer stories illuminate the company's strengths and challenges. Chris Lamoureux described Cory arriving the day after his call, quickly replacing a water pressure reduction valve that showed evidence of multiple prior repairs. Cory installed a newer model with a built-in pressure gauge, an upgrade that simplified future maintenance. However, reviewer Trey Richards documented a 43-day ordeal with water heater repairs involving multiple follow-up visits, communication gaps, and ultimately unresolved problems, illustrating inconsistent service execution.
Of 28 reviews, two 5-star ratings specifically praise technician Cory's diagnostic skill and same-day service, while one 1-star review cites 43 days of communication failures and unresolved water heater repairs. Positive reviewers highlight fair pricing and professional work; negative feedback centers on follow-through and communication.
Diagnosis and replacement of pressure reduction valves, including upgraded models with integrated pressure gauges for easy monitoring.
Bathroom and kitchen faucet repairs, including tackling fixtures that previous contractors could not resolve.
Gas water heater troubleshooting, gas valve replacement, and control board diagnostics for warranty and non-warranty situations.
Residential plumbing repairs including leak detection, pipe issues, and emergency service calls.
HVAC system maintenance and repair services complementing plumbing offerings.