
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Real Plumbing Heating & Air Inc.
Real Plumbing Heating & Air Inc. has been serving Provo, Utah residents as a licensed plumbing contractor, accumulating 28 customer reviews that average 3.4 stars. The company operates from its Provo base, fielding service calls throughout Utah County. While the rating reflects a mixed reception, the volume of feedback indicates an established local presence serving residential customers who encounter common household plumbing issues.
The contractor distinguishes itself through same-day or next-day service response, a pattern evident in reviewer accounts, where callers received prompt attention rather than extended waiting periods. Technician Cory emerges as a primary service provider, with multiple reviewers specifically praising his diagnostic approach and hands-on problem-solving. The business appears to handle water pressure systems, faucet repairs, and water heater diagnostics, suggesting a focus on residential infrastructure repairs.
Customer stories illuminate the company's strengths and challenges. Chris Lamoureux described Cory arriving the day after his call, quickly replacing a water pressure reduction valve that showed evidence of multiple prior repairs. Cory installed a newer model with a built-in pressure gauge, an upgrade that simplified future maintenance. However, reviewer Trey Richards documented a 43-day ordeal with water heater repairs involving multiple follow-up visits, communication gaps, and ultimately unresolved problems, illustrating inconsistent service execution.
What Customers Say
Of 28 reviews, two 5-star ratings specifically praise technician Cory's diagnostic skill and same-day service, while one 1-star review cites 43 days of communication failures and unresolved water heater repairs. Positive reviewers highlight fair pricing and professional work; negative feedback centers on follow-through and communication.
Services
Water Pressure Valve Repair & Replacement
Diagnosis and replacement of pressure reduction valves, including upgraded models with integrated pressure gauges for easy monitoring.
Faucet & Fixture Repair
Bathroom and kitchen faucet repairs, including tackling fixtures that previous contractors could not resolve.
Water Heater Diagnosis & Repair
Gas water heater troubleshooting, gas valve replacement, and control board diagnostics for warranty and non-warranty situations.
General Plumbing Repairs
Residential plumbing repairs including leak detection, pipe issues, and emergency service calls.
Heating & Air Conditioning
HVAC system maintenance and repair services complementing plumbing offerings.