Southridge Apartments

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About Southridge Apartments
Southridge Apartments sits at 665 N 500 E in Provo, Utah, directly across from Brigham Young University campus. The property houses students in townhome-style units with shared rooms, on-site laundry, and maintenance services. With 120 reviews on record, the community holds a 3.5-star rating, reflecting mixed tenant experiences over recent years. The property operates Monday through Friday from 10 AM to 5 PM and is managed by Entrata, a property management platform.
What distinguishes Southridge is its location just two blocks from BYU, placing residents within walking distance of campus, local grocery stores, parks, and UTA transit stops. The community offers furnished shared rooms, on-site laundry facilities, and maintenance support. Recent reviews indicate ongoing remodeling efforts to improve unit conditions, and the property maintains competitive pricing for student housing in Provo. Tenants have access to an online rent payment system through the Entrata platform.
Tenant reviews highlight specific experiences with on-site management. One reviewer notes an office manager named Jonsie who regularly checks on residents. Another tenant describes maintenance requests taking weeks to address, with unresolved issues including heating problems and broken fixtures. A third review mentions the community ward as a positive aspect of living at Southridge. These accounts present a divided picture: some residents find management responsive and helpful, while others report significant delays in maintenance response and communication challenges.
What Customers Say
Among the six named reviews, three award 4-5 stars praising management responsiveness, location near BYU, and recent remodeling efforts. The three negative reviews cite maintenance delays, facility age, and communication issues. Positive reviewers specifically mention an office manager by name, while negative reviews focus on broken heaters, unresolved requests, and response times.
Working Hours
| SundayToday | Closed |
| Monday | 10 AM–5 PM |
| Tuesday | 10 AM–5 PM |
| Wednesday | 10 AM–5 PM |
| Thursday | 10 AM–5 PM |
| Friday | 10 AM–5 PM |
| Saturday | Closed |