Ferguson Plumbing Supply

Ferguson Plumbing Supply operates as a plumbing supply store in Alexandria, Virginia, serving contractors and homeowners throughout the DC metro area including Fairfax County and Arlington. With 41 verified reviews yielding a 4.0-star rating, the location functions both as a warehouse for professional trades and a retail outlet for DIY customers. The store maintains weekday hours from 6:30 AM to 4 PM, making it accessible to early-morning contractors and property managers handling emergency repairs.

What distinguishes Ferguson from typical supply houses is their multi-location approach and customer-first policy on small parts. The Alexandria warehouse staff regularly refers customers to their Springfield showroom for expanded bathroom fixture selections, creating a network that handles both basic repair needs and upscale remodeling projects. Multiple reviews highlight a policy of providing small components like o-rings and washers at no charge, a gesture that transforms one-time callers into loyal repeat customers.

Customer experiences reveal staff who go beyond simple transaction. Bernie at the Springfield showroom earned specific praise for spending extensive time explaining brand features to a bathroom fixture buyer. At the Alexandria location, Nate and Mary assisted a customer with finding a single faucet washer, while another reviewer described being greeted immediately upon entry and having a staff member shake their hand while handing over a free o-ring. Sara S. walked in with a plastic baggie containing an unknown part and received immediate assistance identifying the exact water valve component her maintenance technician needed.