Michael & Son Services

Michael & Son Services operates as a heating contractor in Alexandria, Virginia, delivering round-the-clock availability across the greater DC metro region. The business maintains a 4.7-star rating drawn from 15,835 customer reviews, reflecting consistent service delivery that local homeowners rely on throughout the year. Operating under continuous daily hours, the company responds to both scheduled maintenance requests and urgent calls without distinguishing between weekday and weekend obligations.

Customer feedback highlights the company's multi-trade capabilities, with reviewers noting service across plumbing inspections, heating system diagnostics, water heater evaluation, and electrical safety assessments. The membership program described in multiple reviews provides annual inspection coverage for heating, cooling, plumbing, and electrical systems, offering homeowners a structured approach to preventive maintenance. Technicians arrive in marked vehicles, conduct systematic assessments including dye testing for leak detection, and explain findings directly to residents before proceeding with repairs.

Reviewers specifically name technicians including Connor, Edward, Chris, Soko, Birkram, and Christopher Ramirez, describing scenarios ranging from same-day toilet and faucet replacements to emergency electrical evaluations conducted during evening hours. One reviewer recounts a dangerous electrical issue at 11pm that prompted immediate response, with the technician coordinating safety protocols and contacting the utility company. The detailed, methodical approach described in reviews distinguishes individual technicians who take time to explain system status, offer efficiency recommendations, and clean work areas upon completion.