Gilman Heating, Cooling & Plumbing

Gilman Heating, Cooling & Plumbing has served the Ashland metro area since its founding, delivering licensed heating, cooling, and plumbing solutions to homeowners across central Virginia. The company holds a 4.9-star average from 1,452 verified reviews, reflecting a consistent track record of reliable service and customer satisfaction. Operating Monday through Friday from 8 AM to 5 PM, the team responds to both scheduled maintenance calls and urgent repairs throughout Hanover County and surrounding communities.

What distinguishes Gilman from regional competitors is their commitment to transparent diagnostics and same-parts availability. Unlike shops that order components from distant warehouses, technician Troy regularly sources furnace parts locally, completing repairs the same day they diagnose the issue. The company also handles water heater installations ranging from standard 50-gallon electric units to advanced configurations requiring brass emergency shut-off valves and custom piping adjustments. Their dispatch team maintains proactive communication, sending text message updates with technician photos and estimated arrival windows.

Homeowners repeatedly praise specific technicians for going beyond standard service calls. When reviewer Carlos Collins needed a hot water heater replaced in February 2026, Christopher Doggett and assistant Harry removed the old unit, discovered water damage on the floor below, and actually cut out damaged sheetrock to confirm no hidden structural issues. Technician Chris explained why the previous unit failed and installed preventive measures free of charge. Another reviewer noted Troy provided maintenance recommendations for entire HVAC systems, not just the immediate repair, demonstrating genuine interest in long-term customer savings.