Gilman Heating, Cooling & Plumbing

Gilman Heating, Cooling & Plumbing has served Ashland and the greater Hanover County region for decades as a full-service residential climate solutions provider. The company holds proper state licensing for heating, cooling, and plumbing work, and maintains an A+ rating with the local Better Business Bureau. With over 1,450 verified customer reviews earning a 4.9-star average, Gilman has become the go-to contractor for homeowners who value predictable pricing, clean workmanship, and technicians who explain every step of the repair or installation process.

What distinguishes Gilman from neighboring contractors is their commitment to same-day service for urgent calls andTransparent communication from dispatch through completion. The company offers text-message arrival updates so homeowners know exactly when to expect the technician. Their online booking system allows Ashland residents to request service windows rather than waiting for callback windows, a convenience feature that reflects how they approach customer service.

Customer stories from recent reviews highlight specific team members making a difference. Technician Troy earned praise for diagnosing a furnace issue and sourcing locally available parts for same-day installation, while taking time to explain maintenance tips without pressuring the homeowner toward unnecessary upgrades. Christopher (Chris) Doggett and his assistant Harry went above and beyond during a water heater replacement, addressing a tricky drain-pan problem that had caused damage to the floor below, including coordinating sheetrock inspection and repair as part of the service. Another reviewer simply notes Chris and the team installed a 50-gallon electric water heater cleanly and efficiently, explaining the entire process before beginning work.