Total Comfort Heating, Air Conditioning & Plumbing

Is this your business?
Manage your details and start getting customer inquiries. Takes about a minute by phone.
Claim Your Free PageClaiming is free. Featured placement is optional, $99/mo.
About Total Comfort Heating, Air Conditioning & Plumbing
Total Comfort Heating, Air Conditioning & Plumbing serves residential and light commercial clients in Ashland and surrounding areas of central Virginia. With 366 customer reviews contributing to a 4.2-star average rating, the contractor has established a measurable track record in the local market. The business operates across three trades, offering heating and cooling services alongside plumbing capabilities, which positions it as a multi-trade resource for homeowners seeking coordinated system work.
The company maintains a presence in a competitive regional market without a dedicated website, meaning prospective clients rely primarily on word-of-mouth and review platforms when evaluating their options. Service offerings span the core heating and cooling disciplines along with plumbing, allowing the business to handle related system work without referring customers to separate specialists. This integrated approach appeals to homeowners managing multiple system needs.
Customer reviews document specific service experiences that prospective clients can evaluate directly. One reviewer detailed a 15-month timeline from initial mini-split installation through discovery of water damage requiring structural repairs, with the customer ultimately engaging a separate company for reinstallation. Another reviewer described a leak investigation complicated by communication delays and multiple missed appointment windows, requiring the homeowner to involve their insurance carrier. A third reviewer specifically named technician Chris B and expressed satisfaction with routine service visits while noting separate installation crew challenges.
What Customers Say
Negative reviews cite installation quality issues including roof damage during original install and subsequent water intrusion, while positive reviews reference specific technicians by name. Several reviewers describe communication gaps and scheduling problems, though one reviewer names a technician (Chris B) they specifically request for future service.
Services
Air Conditioning Repair & Maintenance
Diagnostic services, refrigerant handling, and system tune-ups for residential cooling systems.
Heating System Service
Furnace and heat pump repair and maintenance for residential heating needs.
Plumbing Repair & Installation
Basic plumbing services including leak repair, fixture installation, and related pipework.
Mini-Split Installation
Ductless mini-split system installation for homes without traditional ductwork.
System Replacement & New Installation
Complete HVAC system replacement and new installation for existing homes.