Brooks Electric Company Inc

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About Brooks Electric Company Inc
Brooks Electric Company Inc has been serving Chesapeake, Virginia and surrounding communities for years, building a reputation as a reliable electrical and HVAC contractor in the region. With a 4.0-star rating drawn from 16 customer reviews, the company operates Monday through Friday from 8am to 4pm, providing service to residential and commercial clients throughout the Hampton Roads area. The business handles both electrical work and HVAC systems, making it a practical option for homeowners who want a single trusted contractor for multiple home systems.
What distinguishes Brooks Electric from other area contractors is their commitment to transparent pricing and customer education. Reviewer Julie Hill noted that Brooks saved her thousands of dollars by correctly diagnosing a repair need instead of recommending an entire new HVAC system, a decision that kept her equipment running for many additional years. The company has demonstrated willingness to honor agreements on pricing and stand behind their service recommendations, with multiple long-term customers citing fair charges and accurate problem diagnosis as reasons they continue using the company.
Customer stories from reviews reveal responsive emergency service and technical skill. When Stephen Giannetti experienced an urgent issue at his home, Brooks Electric dispatched technicians to his property by 8:00 the following morning after he contacted them by phone and email the previous afternoon. Judith Lemley, who lives in a 1929 craftsman home with custom electrical systems, has used Brooks twice for HVAC replacement and received the best price available while having all agreements honored. These scenarios illustrate the company's ability to handle both urgent situations and complex, older residential systems.
What Customers Say
3 of 5 visible reviewers awarded 5 stars, with positive feedback focusing on fair pricing, accurate diagnosis, and emergency response speed. Negative reviews cite concerns about billing transparency and repeat service calls for unresolved problems. The contrast suggests quality work when issues are correctly identified, but potential communication gaps on pricing or root cause diagnosis.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Electrical Repairs
Diagnosis and repair of electrical issues in residential and commercial properties, including troubleshooting and fixture work.
HVAC Repair
Repair services for heating and cooling systems, with capability to diagnose problems without recommending unnecessary full replacements.
HVAC Replacement
Full HVAC system installation for residential properties, including proper sizing and brand selection for rental and owner-occupied homes.
Emergency Service
Responsive emergency calls for urgent electrical or HVAC problems, with documented same-day or next-morning dispatch.
Commercial Electrical Work
Electrical services for business properties, with one reviewer citing professional on-time work within quoted budget.