CE (Carrier Enterprise)

Heating equipment supplier
3.6(29 reviews)
2133 Smith Ave, Chesapeake, VA 23320
CE (Carrier Enterprise)

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About CE (Carrier Enterprise)

CE (Carrier Enterprise) operates as a heating equipment supplier in Chesapeake, Virginia, holding a 3.6-star rating compiled from 29 customer reviews. Established to serve the Hampton Roads market, the facility functions as a Carrier distributor warehouse exclusively licensed for certified HVAC contractors and trade professionals. The location serves Chesapeake, Norfolk, and Virginia Beach, stocking genuine Carrier OEM components and commercial-grade rooftop equipment for contractors who need reliable parts sourcing mid-project.

The company's distinction lies in its direct partnership with Carrier and its commercial rooftop unit specialization. Contractors operating in the Hampton Roads corridor rely on this warehouse for same-day parts availability and authentic OEM replacements that dealer networks and big-box retailers cannot match. The parts counter, staffed by professionals including Thomas who has earned commendation from customers in the Chesapeake market, provides targeted sourcing for replacement motors and components that keep commercial installs running on schedule.

Becky Griffin credited Thomas with resolving a same-day parts emergency during a tight project window, calling his responsiveness the deciding factor in completing a Carrier installation without delay. Conversely, Quezlark documented a month-long order dispute involving a warranty motor replacement that required multiple phone calls and resulted in an overnight shipment arriving without the correct component. Reviewers consistently distinguish between counter staff performance levels, with Thomas and named colleagues earning repeat business from contractors who know which team member to request.

What Customers Say

5 of 8 reviewers highlight communication gaps as a primary complaint, citing missed callbacks and order status delays spanning days to weeks. Positive reviews specifically name Thomas and the parts counter team as skilled and responsive, while negative reviews mention inexperienced counter staff and inconsistent hold times when calling the store.

Working Hours

SundayClosed
Monday7:30 AM–4 PM
Tuesday7:30 AM–4 PM
Wednesday7:30 AM–4 PM
ThursdayToday7:30 AM–4 PM
Friday7:30 AM–4 PM
SaturdayClosed

Services

Carrier OEM Parts Distribution

Replacement motors, compressors, and components sourced directly through the Carrier enterprise network for licensed contractors.

Commercial Rooftop Unit Equipment

Full-load commercial HVAC equipment and rooftop systems available for contractor procurement and commercial installation projects.

In-Store Parts Counter

On-site counter service staffed by knowledgeable team members including Thomas, providing same-day sourcing for active job sites.

Warranty Motor Replacement

Warranty processing for Carrier-branded motors and equipment through the Chesapeake distribution warehouse.

HVAC Equipment Sourcing

System-level heating and cooling equipment procurement for certified contractors serving the Chesapeake, Norfolk, and Virginia Beach markets.

Frequently Asked Questions