Coastal Breeze Heating Cooling

Coastal Breeze Heating, Cooling & Plumbing operates as a Class A licensed contractor serving the Hampton Roads region, including Chesapeake, Virginia Beach, Newport News, and surrounding Eastern Virginia communities. Founded as a locally owned and operated business, the company has accumulated 58 customer reviews, all averaging a perfect 5.0-star rating. Their team provides heating and cooling system installations, repairs, and seasonal maintenance alongside full plumbing services. The office manages scheduling Monday through Friday, with service hours running 8:00 a.m. to 4:30 p.m.

This contractor distinguishes itself through several concrete commitments found on their website and supported by customer feedback. They offer a 10% discount on all parts and labor for customers who enroll in a maintenance agreement, along with a 100% satisfaction guarantee on all completed work. Free estimates are provided for system replacements and major installations. As a Class A licensed and insured contractor, they handle both residential and light commercial projects across heating, cooling, and plumbing trades. The company also recently added dryer vent cleaning to their service menu, expanding their in-home comfort offerings.

Customer reviews reveal technicians who arrive exactly when promised, even during stressful situations. One reviewer describes scheduling an appointment the night after their heater failed on a Sunday morning, and the Coastal Breeze team arrived at 8:30 the following day as scheduled. Another customer recounts their heat failing on one of the coldest winter days, with technicians diagnosing the problem immediately and returning the next day to complete a full system replacement. The review mentions Alex coordinating the job and ensuring everything was completed to perfection. Staff members including Madison in the office receive consistent praise for compassionate scheduling assistance and clear communication throughout service events.