Philbrick Heating, Cooling, Plumbing & Electrical
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Claim This BusinessAbout Philbrick Heating, Cooling, Plumbing & Electrical
Philbrick Heating, Cooling, Plumbing & Electrical has kept Hampton Roads families comfortable since 1956, making it one of the oldest continuously operating contractors in the region. Based at 3217 Western Branch Blvd in Chesapeake, the company holds Virginia license 2701 011411A and employs technicians across three generations of the Philbrick family. With a rating of 4.4 stars from 237 customer reviews, the company serves Chesapeake, Virginia Beach, Norfolk, Portsmouth, Newport News, Hampton, Suffolk, Smithfield, Poquoson, and Williamsburg, essentially every city across the Tidewater region.
What distinguishes Philbrick from competitors is its recent partnership with Kellam Home Services, which has expanded the company into electrical work, a significant addition for homeowners seeking a single contractor for multiple systems. The company maintains 24/7 emergency availability, meaning a technician can be dispatched any time of day or night, including holidays. Philbrick also emphasizes what it calls family values: trust, honesty, and dependability, concepts woven into their service approach since the Eisenhower administration.
Customer stories reveal the human side of this operation. Reviewer E. Curtin recalled waking to water gushing under her bathroom sink, calling Neil Philbrick directly, and having a technician arrive within 30 minutes, the problem fixed promptly and her panic eased. Andrew Pernick described a same-day furnace replacement after Philbrick determined his 23-year-old system was beyond repair, with the crew treating his home as if it were their own. These accounts illustrate why longtime residents continue calling Philbrick when other contractors cannot resolve the issue.
What Customers Say
Of 237 reviews, customers frequently mention fast response times during emergencies, one reviewer noted a 30-minute arrival after a morning water crisis. Positive reviews cite named technicians like Neil Philbrick and appreciate same-day system replacements. Negative reviews focus on craftsmanship issues and billing disputes, with one reviewer describing a fastener lost during routine service that led to elevated summer cooling costs.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Installation & Repair
New furnace and heat pump installations, including same-day replacement for systems beyond repair.
AC Repair & Maintenance
Routine cleaning, filter replacement, and diagnostic services for cooling systems regardless of brand.
Plumbing Repair
Emergency pipe repairs, valve installations, toilet unclogging, and water heater service.
Electrical Services
Full electrical work now available through the Kellam Home Services partnership.
Indoor Air Quality
Solutions to improve home air quality, including specialized HVAC filtration and purification options.
24/7 Emergency Response
Round-the-clock dispatch for heating, cooling, and plumbing emergencies any day of the year.
System Replacement
Complete system removal and new equipment installation, with same-day options for urgent situations.