Sears Appliance Repair

Sears Appliance Repair operates as an authorized service provider in Chesapeake, Virginia, holding a 3.9-star rating derived from 288 customer reviews. The business maintains standard service availability seven days per week, accepting appointments from early morning through late evening hours. Located at 2001 South Military Highway, this location serves Chesapeake and neighboring communities throughout Hampton Roads, addressing common household appliance malfunctions including washers, dryers, refrigerators, and cooking equipment. Customers seeking appliance repairs can reach the location directly by calling (757) 550-2653 to schedule service appointments.

As a Sears-branded service location, this contractor benefits from corporate-standard diagnostic protocols and access to OEM replacement components for major appliance lines. The service model typically involves an initial evaluation visit during which technicians assess the malfunction before presenting repair options and associated costs. Service agreements generally cover both labor and necessary components, with diagnostic fees frequently applied toward eventual repair expenses when approved.

Customer feedback reveals mixed service experiences, with some homeowners reporting successful resolutions while others describe communication challenges and pricing concerns. Several reviewers reference specific technicians, including accounts involving Ronnie C., who resolved issues left incomplete by prior visits. One reviewer described a situation requiring a follow-up appointment to correct an initial assessment, noting the dispatched technician addressed the remaining problem at no additional charge. Another account references difficulty reaching customer service representatives by phone, with limited options for direct communication with technicians after service completion.