Smith & Keene

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Smith & Keene
Smith & Keene Home Services has served Chesapeake and surrounding communities for well over three decades, building a reputation on reliable workmanship and consistent customer care. With 672 verified reviews averaging 4.6 stars, the company handles residential heating, cooling, plumbing, and electrical needs from its Chesapeake headquarters, extending service to neighborhoods including Great Bridge, Greenbrier, and the Western Branch area. The team operates Monday through Friday and Sunday, maintaining weekday availability for routine maintenance while preserving Sunday hours for emergencies.
Unlike contractors who specialize in a single trade, Smith & Keene brings HVAC, plumbing, and electrical expertise under one roof, reducing the coordination burden for homeowners tackling larger renovation projects. Their technicians handle both traditional ducted systems and ductless mini-split installations, with the ability to manage complete electrical upgrades including panel improvements and whole-home surge suppression. This multi-trade capability means a single team can install an entirely new HVAC system while an in-house electrician handles all associated wiring and grounding requirements.
Homeowners consistently praise specific team members who go beyond standard service calls. Jacob Tanner managed a complete HVAC installation for Karen St. Claire, guiding her through planning, system selection, and every installation detail while remaining available for ongoing questions. Her project also involved Ricky Phelps, the company electrician who installed the full electrical component and added proper grounding and surge suppression for safety. Douglas Vandegrift has maintained his HVAC system with Smith & Keene for over 30 years, relying on technician Dennis for routine maintenance visits. For S Roselle, Miles completed a toilet installation described as amazing workmanship, demonstrating the same precision the company applies to major HVAC projects.
What Customers Say
Three of five detailed reviews specifically name individual technicians, with Jacob, Ricky, and Miles each receiving personal commendations for their work quality. Multiple reviewers highlight the company's ability to handle multiple trades, HVAC, plumbing, and electrical, on single projects, a capability rarely mentioned by competitors.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
HVAC Installation
Complete heating and cooling system installation including traditional ducted and ductless mini-split setups with full electrical integration.
HVAC Repair & Maintenance
System diagnostics, tune-ups, and repair services for all major HVAC brands with available weekend appointments.
Plumbing Repairs
Comprehensive plumbing services including leak repairs, drain cleaning, fixture replacements, and toilet installations.
Electrical Services
Panel upgrades, whole-home wiring, proper grounding, surge suppressor installation, and electrical safety improvements.
Emergency Service
Available Sunday hours for urgent HVAC, plumbing, and electrical issues requiring immediate attention.
Service Contracts
Long-term maintenance agreements providing regular scheduled service with priority scheduling and discounted repairs.