Smith Heating and Air

Smith Heating and Air delivers heating and cooling solutions to residents of Floyd and the surrounding Virginia mountains, earning a 4.9-star average across 77 verified customer reviews. The locally operated contractor specializes in both traditional forced-air systems and modern ductless mini-split installations, providing residential heating repair, annual maintenance, and new equipment installations. Homeowners throughout the region rely on this team for everything from routine tune-ups to complete system replacements, with the company maintaining standard weekday hours from 8 AM to 4 PM.

The contractor carries Trane equipment and has demonstrated expertise with heat pump technology, including the installation of ductless mini-split systems that customers describe as whisper-quiet and draft-free. Several reviewers specifically mention the team's fair pricing in comparison to broader market rates, with one homeowner noting competitive costs on a Trane heat pump installation. This combination of brand-name equipment and straightforward pricing has generated consistent positive feedback from thelocal customer base.

Customer narratives highlight technician Trevor by name across multiple service calls, with reviewers praising his diagnostic ability to identify issues ranging from pest-related damage to system component failures. One homeowner recounts calling on a Friday, receiving Monday service, and having Trevor arrive with a clear understanding of the problem, specifically mouse-related damage, before completing the repair. Another describes an urgent Saturday request during a heat wave, with the team arriving within hours and restoring cooling functionality. These accounts of responsive service and technically skilled repairs distinguish the contractor from competitors who required multiple visits or failed to diagnose underlying issues.