Smith Heating and Air

Smith Heating and Air serves Floyd and the surrounding New River Valley community as an air conditioning contractor with a 4.0-star average across eight customer reviews. The business operates Monday through Friday from 8 AM to 4 PM, providing heating and cooling services to residential customers in the Floyd area. While the company does not maintain a website, their reputation spreads through word-of-mouth referrals and repeat customers who appreciate their reasonable pricing and professional approach to HVAC work.

What distinguishes Smith Heating and Air from other contractors in the region is the consistently high praise for their service technicians' conduct inside customers' homes. Multiple reviewers emphasize that team members treat homeowners with respect, address them courteously, and maintain cleanliness during installations. The company handles heat pump installations, gas furnace troubleshooting, and heat pump system diagnostics, offering both new equipment installation and repair services for existing systems.

Customer experiences highlight specific technicians who went above and beyond. Kellan received particular recognition for a thorough inspection that prevented potential winter problems. One reviewer detailed how a team of four to five workers completed a heat pump installation in approximately one and a half days while maintaining outstanding manners, including wiping their feet and sweeping before leaving. Another customer mentioned the company resolved issues with their gas furnace and heat pump that other contractors could not fix, recommending Smith Heating and Air over any other heating contractor in the New River Valley.