Amazing Comfort

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Claim This BusinessAbout Amazing Comfort
Amazing Comfort operates as a residential and commercial HVAC contractor serving Hampton Roads, Virginia, including Hampton, Newport News, and surrounding communities. The business holds a 4.6-star average rating derived from 1,062 client reviews, reflecting consistent service delivery across heating and cooling projects. Technicians maintain qualifications in air conditioning installation, heating system replacement, ductless mini-split setups, and preventive maintenance programs. The company operates Monday through Friday from 8:30 AM to 5:00 PM, responding to service calls throughout the region.
The contractor maintains a partnership with Mitsubishi Electric, offering Zoned Comfort Solutions designed for room-by-room temperature control in renovated homes, new construction, and single-zoneproblem areas. This ductless system specialty addresses situations where traditional ducted systems prove impractical. Service offerings extend from standard AC and furnace repair to whole-house humidification, air purification, and smart thermostat integration. Customers receive transparent pricing with documented quotes before work begins, and same-day service availability exists for urgent repair needs.
Customer narratives from verified reviews identify specific team members resolvingdistinctchallenges. Technician Fred diagnosed a disputed HVAC failure for reviewer Dawn Ivey, distinguishing normal wear and tear from external damage and securing warranty approval for covered repairs. Another reviewer noted Fred arrived during a cold snap and restored heater function after previous contractors made multiple unsuccessful attempts. Technician James guided a customer through equipment selection, providing patient consultations before residential system upgrades. Install technicians Carlton and Lonnie received recognition for efficient new equipment installation with thorough post-job cleanup.
What Customers Say
Multiple five-star reviews specifically name Fred, James, Carlton, and Lonnie as technicians delivering the service. Positive feedback emphasizes honest diagnostic assessments without unnecessary upselling, while several reviewers note same-day repair availability during heating emergencies. Customer service quality and technician professionalism appear as recurring themes across the highest-rated reviews.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| TuesdayToday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
Air Conditioning Installation & Replacement
Complete AC system installation for new construction and existing home upgrades using various efficiency ratings to suit budget considerations.
Heating System Services
Furnace and heat pump installation, repair, and replacement for both new builds and aging system upgrades.
HVAC Repair & Maintenance
Same-day repair services, diagnostic assessments, and preventive maintenance contracts to extend equipment lifespan.
Ductless Mini-Split Systems
Mitsubishi Electric zoned comfort solutions for single rooms, renovations, or whole-home installations without ductwork.
Indoor Air Quality Upgrades
Whole-house humidification, dehumidification, air purifiers, smart thermostats, and filtration system installations.
Commercial HVAC Services
Heating and cooling system installation and maintenance for commercial buildings throughout Hampton Roads.