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Claim This BusinessMichael & Son Services has kept Hampton area homes comfortable since 1976, building a track record that shows in their 761 customer reviews holding a 4.7-star average. This multi-trade contractor operates around the clock, every day of the week, with more than 500 service trucks serving communities across Virginia, Maryland, and the Carolinas , including Norfolk, Richmond, Alexandria, and Fredericksburg. Their team handles cooling, heating, plumbing, electrical, and restoration work under one roof, giving homeowners a single point of contact for nearly every household system.
What sets this contractor apart is their focus on whole-home comfort and financial accessibility. As a Carrier dealer, they install and service major cooling and heating equipment, and their current financing program offers up to $2100 in rebates with 0% APR for 60 months on select systems , a meaningful advantage for families budgeting a replacement furnace or heat pump. Their REME HALO indoor air quality systems address filtration and purification, while a membership plan bundles annual maintenance to prevent surprise breakdowns.
Customers consistently mention specific technicians who delivered above-and-beyond service. Seth earned a five-star review by walking a homeowner through every diagnostic step with before-and-after photos, ensuring full transparency. Standrick fit a last-minute appointment for an electrical issue, explaining the problem in plain language and completing the work neatly on the first try. German Olivares praised their rapid same-day diagnosis during a Labor Day emergency but noted the final invoice ran four times his insurance estimate , a reminder that detailed quotes matter before work begins.
Seven of nine sampled reviewers award five stars, praising technician professionalism and same-day emergency response. Negative feedback centers on pricing that exceeds insurance estimates, while positive reviews highlight diagnostic thoroughness and clear communication from named technicians like Seth and Standrick.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Central AC and ductless system repairs, tune-ups, and installations from their Carrier dealership partnership.
Heat pump and furnace repairs, installations, and annual heating tune-ups to prevent winter failures.
Drain clearing, water heater replacement, gas line repairs, and sewer line services.
Panel installations, whole-home rewiring, generator setups, and fixture replacements.
REME HALO purification systems addressing allergens, pathogens, and household odors.
Water damage extraction, mold remediation, and fire damage cleanup available 24/7.