Blue Crab Appliance Parts

Blue Crab Appliance Parts operates from Newport News, Virginia, as a locally owned and veteran-owned supplier serving the broader Tidewater region. With a 4.8-star rating drawn from 132 customer reviews, the business stocks appliance parts, HVAC components, and refrigeration equipment for virtually all major brands. The team includes Crystal Rosales, who brings 25 years of HVAC industry experience to her manager role, and inside sales specialist Christy Barnes, whose background spans more than two decades in appliance trades.

What distinguishes this supplier is its ability to locate obscure components that bigger-box retailers cannot provide, combined with pricing that consistently undercuts other sources. Multiple reviewers note parts arrived same-day or next-day after ordering, with one customer reporting a Whirlpool refrigerator component priced $50 below competitor rates. The team also offers diagnostic guidance, walking customers through troubleshooting steps before they purchase replacements.

Customers recount specific scenarios where staff resolved urgent needs. During a summer heat wave, Lajuan Powell describes the team sourcing a hard-to-find AC component for their mother is residence when other avenues had failed. Matthew Worthey credits the staff with troubleshooting a microwave issue in-store, providing a loaner part to test before purchasing. Crystal assisted Brian Crandell with a furnace problem he had struggled with long-term, helping identify and replace both a pressure switch and control panel.