D&L Parts Company
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About D&L Parts Company
D&L Parts Company operates as an appliance parts supplier in Newport News, Virginia, holding a 4.6-star rating derived from 84 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, serving homeowners and contractors seeking replacement components for household appliances. Located in Newport News, the company provides parts for customers throughout the greater Hampton Roads metropolitan area.
The company distinguishes itself through a model lookup tool that helps customers identify correct replacement parts using appliance make and model numbers. An integrated barcode scanner feature allows for quick part searches, streamlining the procurement process for both DIY homeowners and professional service technicians. This technological approach to parts identification sets the method apart from traditional counter-only searching.
Multiple reviewers recount specific instances of staff assistance, including one customer who arrived with an unidentified part and received model identification assistance within minutes. Another reviewer describes a staff member who researched a water inlet valve for a dishwasher exceeding 20 years old, having the part ready upon customer arrival. A separate account mentions expedited ordering for an oven component with flexible pickup arrangements.
What Customers Say
Six of seven detailed reviews award five stars, with customers consistently praising staff knowledgeability and parts availability. One negative review cites management communication issues, while positive reviews highlight specific staff members and same-day part procurement.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Appliance Model Lookup
Computer-assisted identification of correct replacement parts using appliance make and model information.
Barcode Scanner Part Search
Quick parts lookup by scanning product barcodes directly in-store.
Parts Ordering
Special order service for components not currently in inventory, with email status updates.
Walk-in Part Matching
In-person identification of replacement parts using physical samples of broken components.
Same-Day Parts Procurement
Quick turnaround on common replacement parts for urgent repair needs.
Online Parts Ordering
Web-based ordering system with tracking and notification features.