Riverside Heating and Air Conditioning

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Riverside Heating and Air Conditioning
Riverside Heating and Air Conditioning serves residential and light commercial clients throughout Newport News, Virginia. The contractor holds a solid 4.8-star average across 151 client reviews, reflecting consistent delivery of quality service in the region. Operating Monday through Friday from 8 AM to 5 PM, the team handles air conditioning installation, repair, and routine maintenance for homeowners and businesses in the greater Newport News area. This locally established contractor has built a reputation grounded in transparent communication and thorough job-site practices, as evidenced by the volume of returning clients and referrals within the community.
What distinguishes Riverside from regional competitors is the direct involvement of experienced technicians who see each job through from diagnosis to completion. Rather than delegating entire projects to junior staff, senior team members routinely perform hands-on inspections and personally sign off on finished work. Reviewers note this attention to detail particularly for complex retrofits involving ductwork redesigns and multi-unit system replacements, where coordination with other trades and precision matters. The company maintains capability to handle both routine seasonal tune-ups and urgent repair scenarios requiring immediate response.
Multiple recent reviewers describe specific positive outcomes with named technicians. A homeowner facing a gas-leak shutdown received same-day furnace repair when Scott arrived and replaced the faulty component within hours, restoring heat before evening. Another client praised Ozzie for friendly, knowledgeable service on a furnace issue, while Tyler earned commendation for servicing three separate units in a single visit. Lauren Hermansderfer described the team as courteous of her working-from-home space, with daily check-ins from James throughout a multi-day ductwork replacement project. These accounts illustrate how the contractor matches individual technician strengths to specific job requirements.
What Customers Say
All seven sampled reviews award five stars, with four explicitly noting same-day or immediate-arrival response times for urgent heating issues. Six reviewers name a specific technician, with no negative reviews present in the sample set. Customers consistently highlight honest communication about equipment lifespan rather than pushing unnecessary repairs.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Installation & Replacement
New air conditioner installation and complete system replacements, including same-day equipment swaps for failed units.
Heating System Repair
Furnace diagnostics and repair, ranging from minor component changes to emergency responses to gas-leak shutdowns.
Ductwork Design & Installation
Custom duct routing, full replacement of existing duct runs, and additions of new vents or returns for home expansions.
Preventive Maintenance Programs
Scheduled seasonal tune-ups and multi-unit service agreements designed to extend equipment lifespan.
Emergency HVAC Service
Same-day response capability for heating failures and AC breakdowns, with priority scheduling for urgent situations.