Clem's Heating and Cooling

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About Clem's Heating and Cooling
Clem's Heating and Cooling has served Portsmouth, Virginia as a local air conditioning contractor with a rating of 4.2 stars across 21 posted reviews. The company maintains standard business hours Monday through Friday from 8:30 AM to 5 PM and is reachable by phone at (757) 399-1625. Operating out of the Tidewater region, the contractor handles residential cooling system needs for homeowners throughout the greater Portsmouth area.
What distinguishes this contractor emerges in the specifics: reviewers consistently describe same-day arrival and rapid turnaround on repairs. One customer recalled a Friday afternoon call resulting in technician Sam and helper Landon arriving within an hour, diagnosing a failed blower motor, locating a replacement, and restoring operational status all within roughly two and a half hours. That particular repair carried a zero charge under the unit warranty, demonstrating the business honors product warranties and stands behind parts availability. Another reviewer noted the team's willingness to handle legwork pursuing favorable pricing on a water heater replacement, suggesting a customer-advocacy approach beyond minimal service execution.
Named technicians appear across multiple positive narratives. Reviewer Wanza Hunter singled out Dawn and Sam for making the experience painless with reasonable pricing, while Alexander Mutter described Sam and Landon's coordinated response as extremely fast and efficient. Carolynn F referenced quick, professional work on her water heater installation. These named encounters represent the human dimension of the service: scheduled appointments honored, technical competence demonstrated, andcustomer concerns addressed directly.
What Customers Say
Fourteen of 21 reviewers awarded five stars, praising same-day service, reasonable pricing, and warranty-covered repairs. Negative feedback centers on a single quote perceived as steep for a motor replacement, while positive reviews emphasize technician responsiveness and zero-charge warranty work.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| FridayToday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic and repair services for air conditioning systems, including blower motor replacement.
AC Maintenance
Seasonal tune-ups and preventive maintenance to maintain cooling efficiency.
Heating Repair
Repair services for heating components in dual-function HVAC systems.
Water Heater Replacement
Full installation of water heaters with pricing research and procurement assistance.
Equipment Warranty Handling
Direct management of manufacturer warranty claims and partscoverage.