Phillips Energy Inc.
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About Phillips Energy Inc.
Phillips Energy Inc. supplies propane to residents across Providence Forge and surrounding communities in Virginia. Holding a 4.2-star average derived from 16 customer reviews, the locally operated company manages residential tank installations, refills, and delivery services. Operating hours span Monday through Friday from 8 AM to 4 PM, with Saturday and Sunday reserved for emergency callbacks.
Customer feedback consistently highlights prompt responsiveness during urgent situations. Multiple reviewers recount experiences where technicians arrived within 30 minutes of initial contact, including calls placed on Sundays and holidays. The team handles tank conversions, conducts post-installation verification of gas fireplaces and appliances, and ensures newly installed systems function correctly before departing a property.
One reviewer described a technician named Zach who performed thorough safety inspections twice during a single visit after a gas odor alarm. Another detailed how team members facilitated a 500-gallon underground tank conversion while simultaneously activating fireplace systems and verifying connected appliances. These hands-on procedures distinguish the company's service approach from basic delivery-only providers.
What Customers Say
Twelve of 16 reviewers awarded five stars, with praise targeting rapid emergency response and thorough safety checks. Three reviewers cited communication gaps, including delayed paperwork and multi-day delivery wait times during peak demand periods.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| ThursdayToday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Propane Delivery
Scheduled and will-call residential propane refills to tanks of various sizes.
Tank Installation
Above-ground and underground propane tank installation, including conversions.
Emergency Response
Urgent service calls for gas odors, equipment failures, and supply emergencies.
System Activation
Post-installation startup and verification of gas appliances and heating equipment.
Safety Inspection
Leak detection, pressure testing, and comprehensive system safety checks.