Crescent Apartments

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About Crescent Apartments
Crescent Apartments sits in the heart of Reston, Virginia, offering residential units to the local community. This apartment complex has accumulated 25 customer reviews on the platform, yielding an overall rating of 3 stars. The property is located in the Washington metropolitan area and serves renters in the Reston vicinity.
The complex faces notable maintenance challenges according to tenant feedback. Several reviewers document persistent issues with HVAC systems, including filthy air conditioning vents that have prompted multiple service requests. Tenants also report problems with heating functionality during winter months, citing poor insulation and inconsistent heat delivery. Plumbing complications appear repeatedly across reviews, with some residents describing repeated flooding incidents in the same areas.
Customer accounts reference specific maintenance scenarios. One reviewer mentions waiting weeks for plumbing repairs after reporting flooding. Another describes A/C system failures during summer heat that required parts ordering and replacement. A third tenant notes bed bug infestations that took months to resolve after pest control was requested. These accounts reflect ongoing maintenance response times and persistent technical issues that have impacted resident satisfaction.
What Customers Say
All four visible reviews award just 1 star, citing filthy AC vents, mold, repeated plumbing floods, and system failures during extreme weather. Multiple tenants describe lengthy resolution timeframes ranging from weeks to months for critical repairs.
Services
Apartment Leasing
Residential unit rentals in Reston, Virginia for individuals and families.
HVAC Maintenance Response
Service requests for heating and cooling system repairs submitted by tenants.
Plumbing Repairs
Addressing flooding incidents and plumbing issues reported by residents.
Pest Control Services
Bed bug and infestation treatment coordination with external contractors.
General Maintenance
repairs including window screens, curtains, and closet doors.