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Claim This BusinessAbout Arctic HVAC & Mechanical LLC
Arctic HVAC & Mechanical LLC operates in Richmond, Virginia, earning a 4.8-star rating across 16 verified customer reviews. This contractor specializes in heating and cooling system repair and maintenance for residential properties, responding to service calls throughout the greater Richmond metro area. The business maintains a focus on household comfort systems, addressing issues that affect daily living.
Reviewers describe the lead technician as methodical in diagnosing problems, identifying root causes rather than applying temporary fixes. Multiple customers note fair and reasonable pricing for the work performed. The contractor handles repair requests promptly, with several reviewers noting same-day response during periods of extreme weather.
Customers recount specific scenarios demonstrating the contractor's approach. One reviewer describes a technician who took time to explain the underlying problem and future prevention strategies, calling the experience educational. Another recounts receiving same-day service for a heating system failure during peak winter demand, with the technician also addressing an unrelated fireplace concern. A third reviewer mentions repair work on an LG stove, requiring control board and sensor replacement.
What Customers Say
Eight reviewers awarded perfect 5-star ratings, with multiple customers highlighting the technician's diagnostic method, fair pricing, and same-day emergency response. Customers specifically name Mike or Michael in seven of eight featured reviews, frequently mentioning prompt arrival during extreme weather and thorough explanations of repair processes.
Services
AC Repair & Maintenance
Air conditioning system diagnostics, repairs, and preventive maintenance for residential cooling systems.
Heating System Repair
furnace and heating equipment repair services, including same-day emergency responses.
Dryer Repair
Residential dryer repair services addressing mechanical and heating element issues.
Appliance Repair
Stove and kitchen appliance repair, including specialized control board and sensor replacements.
HVAC Wiring Troubleshooting
Electrical system diagnostics and wiring issues within heating and cooling equipment.
Fireplace Service
Assessment and repair of fireplace systems, including units not previously used by homeowners.