Armstrong Mechanical Services Inc

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About Armstrong Mechanical Services Inc
Armstrong Mechanical Services Inc operates as an HVAC contractor serving the Richmond, Virginia metro area. Holding a 4.8-star rating computed from 100 client reviews, the company provides heating and cooling solutions to residential homeowners and light commercial properties. Service calls are handled Monday through Friday from 9 AM until 6 PM, with Saturday and Sunday reserved for scheduled appointments only. The business maintains active licensing within Virginia and carries general liability insurance appropriate for residential HVAC installation and repair work.
Customer feedback highlights consistent strengths across installation and repair scenarios. Multiple reviewers note the technician Eddie for same-day arrival during urgency and methodical diagnosis before repairs. The crew handling an attic ductwork upgrade included Daniel, Jake, and George according to one Richmonder who received new insulated runs throughout their home. Another customer described Travis and Stephen as professional installers who communicated project concerns clearly and cleaned thoroughly after installing an outdoor unit and air handler. These firsthand accounts indicate hands-on leadership from experienced service staff rather than distant management.
Armstrong Mechanical Services completed a conversion from an oil heating system to a modern forced-air setup in a Henrico County home, removing the antiquated equipment and explaining operational differences between the old and new systems. The technicians wore protective booties indoors and communicated repair findings as work progressed. Weekend calls receive callback the next business day, and one reviewer secured a same-week appointment after reaching out on a Saturday. The company handles annual maintenance agreements for ongoing customer care.
What Customers Say
All 100 reviews carry a 5-star rating, with Eddie mentioned by three separate customers and installation technicians Travis and Stephen identified by name in a commercial clubhouse project. Feedback consistently praises on-time arrival, clear explanation of work performed, and thorough cleanup post-service.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
Services
Heat Pump Repair & Maintenance
Diagnosing heat pump malfunctions, same-day troubleshooting, and annual tune-up agreements to maintain efficiency and extend equipment life.
New HVAC System Installation
Complete system replacement including outdoor condenser, air handler, thermostat configuration, and post-installation testing.
Oil-to-Gas Conversion
Removing antiquated oil heating equipment and installing modern forced-air systems compatible with current efficiency standards.
Ductwork Installation & Insulation
Running insulated ductwork through attics, installing ceiling vents room-by-room, and retrofitting existing air handlers for upflow configuration.
Commercial HVAC Installation
Installing packaged rooftop units and air handlers in community clubhouses and small commercial buildings under competitive bid terms.
Emergency Repair Service
Urgent same-day calls for system failures, diagnostic assessment before repairs, and transparent cost communication during service.