Carroll Plumbing & Heating

Carroll Plumbing & Heating has served the Richmond metro area for decades, building a reputation across 105 verified client reviews that score the company at 4.3 stars. The operation handles both plumbing fixtures and heating and cooling systems, making it a practical choice for homeowners managing multiple household systems under one service agreement. Located in the heart of Richmond, the crew responds to calls throughout the city and neighboring communities, maintaining standard weekday hours from 7 AM to 4 PM Monday through Friday.

What distinguishes Carroll from independent specialists is the company's dual expertise across trades. The team handles duct and dryer vent cleaning work that prevents fire hazards and improves indoor air quality, a service line that earned specific praise from clients who previously dealt with musty odors and filthy filters in newly purchased homes. Technicians arrive with protective booties and carry portable vacuums, practices reviewers specifically noted during consultation visits. The company also performs crawlspace repairs involving cracked fittings and sewage exposure, work that requires both plumbing knowledge and problem-solving under difficult conditions.

Customer reviews name several technicians who handled specific situations. Phil completed duct and dryer vent cleaning for a family dealing with a persistent dog odor after moving into a new house, a job that included replacing damaged tubing. Keith and Michael navigated a sewage puddle in a crawlspace to locate a cracked fitting causing a kitchen cabinet odor, taking extra steps to verify the repair before leaving. Donny and Trey drove on icy roads to perform a consultation that included photos and troubleshooting, a level of commitment that earned a five-star endorsement. Marty Bowles noted that Rob provided a temporary window unit while waiting for a new air conditioning installation, a gesture that kept the client comfortable during the project delay.