Dominion Service Company
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About Dominion Service Company
Dominion Service Company operates from Richmond, Virginia, serving the capital city along with Charlottesville and the Hampton Roads corridor. With 46 verified customer reviews generating a 3.9-star average, the contractor handles both residential and commercial projects across heating, cooling, and electrical systems. The company maintains round-the-clock availability, a practical feature for Virginians facing sudden system failures throughout the year.
What distinguishes Dominion Service Company is their explicit 100% performance guarantee, a written commitment that every job meets published standards. As a Carrier dealer, the company accesses major equipment brands including Rheem systems for replacements. Their website references indoor air quality solutions, addressing a concern for older Richmond homes with aging ductwork. The contractor also offers online bill pay and financing options for major equipment purchases.
Homeowners describe specific technicians in their reviews. Russ responded same-day during a heat wave to diagnose a non-working heat pump, earning praise for speed and courtesy. Mark priced a new Rheem system and scheduled installation within a week, with the customer noting the system's performance post-install. Allen and Chase replaced a failed upstairs HVAC system during summer's hottest stretch, completing the job within days of contract signing. A commercial client highlighted technicians Alan and Zach running new ceiling vents and completing hookups mid-project, calling the work 'fabulous.'
What Customers Say
Nearly half of all reviewers mention same-day or next-day emergency response, with customers citing arrival within hours during heat waves. Positive reviews highlight specific technicians and system performance, while negative reviews focus on pricing disputes or owner communication issues.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnosis, tune-ups, and repairs for cooling systems including same-day emergency service during heat waves.
Heating System Service
Heat pump repair, furnace service, and comprehensive heating equipment maintenance.
HVAC Replacement & Installation
Full system replacement using Carrier or Rheem brands with professional installation and scheduling within a week.
Commercial HVAC
Service for commercial properties including new construction and existing building systems.
Electrical Services
Electrical work paired with HVAC projects as shown in their service menu.
Indoor Air Quality
Solutions addressing IAQ concerns common in older Richmond-area homes with aging ductwork.
Financing Options
Payment plans available for major equipment purchases, making replacements more accessible.