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Claim This BusinessAbout Evergreen Heating and Air
Evergreen Heating and Air is a locally owned and operated HVAC contractor based in Richmond, Virginia. With a near-perfect 4.9-star rating from 98 customer reviews, the company has built its reputation on transparent diagnostics and thorough workmanship. The team, led by Steve, handles system replacements, code compliance repairs, and preventive maintenance programs designed to extend equipment lifespan. Homeowners in Richmond and surrounding Henrico County communities have relied on this contractor for everything from routine tune-ups to full system overhauls after purchasing new construction homes.
What distinguishes Evergreen Heating and Air is their commitment to comprehensive solutions rather than band-aid fixes. When reviewer Clay Comer purchased a new home, Steve not only replaced the failing system but proactively addressed code violations from previous contractor work and installed additional ductwork to improve air flow at no extra charge. The company also specialize in crawlspace dehumidifier installations to combat Virginia humidity, a solution that has eliminated moisture problems for multiple customers. Their maintenance program offers ongoing care with responsive service, though capacity constraints mean same-day availability cannot be guaranteed during peak summer demand.
Customer stories reveal hands-on expertise from a crew that treats each home as unique. When Jennifer Marshall enrolled in their maintenance program, Steve extended her system's operational lifespan through careful upkeep rather than pushing premature replacement. Clay's scenario involved a system with undetected code violations and poor airflow, requiring both technical repairs and creative ductwork solutions. The crew cut in new ducts to resolve circulation problems, demonstrating willingness to go beyond standard scope. While one reviewer noted communication delays during scheduling crunches, the consensus reflects technicians who care about their craft and follow through on promises made.
What Customers Say
98 reviewers award an exceptional 4.9-star average, with 3 of 4 detailed reviews awarding 5 stars for technical skill and thoroughness. Multiple reviewers specifically name Steve as the owner who performs diagnostics and personally manages jobs. The sole 2-star review cites a missed repair detection and communication gaps rather than workmanship quality, while positive reviews highlight proactive recommendations and code-compliant installations.
Services
HVAC System Replacement
Full system installation for new construction or failed equipment, including addressing code compliance issues from previous work.
Preventive Maintenance & Tune-Ups
Scheduled maintenance program designed to extend system lifespan through professional tune-ups and diagnostics.
Ductwork Installation & Modification
New duct installation or modifications to improve airflow and resolve circulation problems.
Crawlspace Dehumidifier Installation
Specialized dehumidifier installation targeting Virginia humidity and crawlspace moisture issues.
Emergency HVAC Repair
Diagnostic and repair services for system failures, though same-day availability subject to capacity.