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About Freon Doctor
Freon Doctor operates as an HVAC contractor in Richmond, Virginia, serving the greater metro area with heating and cooling solutions. The business maintains a 4.3-star rating derived from 112 client reviews, placing it among the more frequently reviewed contractors in the region. Homeowners can reach the team directly at (877) 825-2401 for service inquiries and scheduling.
The company's online presence remains limited, with their primary website currently displaying a server-level disablement notice. Despite this digital constraint, customer feedback indicates the business handles HVAC system replacements and repairs, with one reviewer referencing completion of full system installations in residential properties. Prospective clients should note that direct communication via phone represents the most reliable method for obtaining current service offerings, pricing, and availability specifics.
Customer narratives reveal mixed experiences with this contractor. Anthony Wilson awarded five stars following a full HVAC replacement for his 5000-square-foot home, praising both product quality and technical execution. Conversely, Peter Lintner's 2021 account described significant dissatisfaction with fireplace installation work, citing extended delays exceeding nine months, concerns regarding parts quality, and ongoing operational issues with installed equipment. These contrasting accounts suggest service outcomes may vary based on project type and scope.
What Customers Say
Of the two detailed reviews available, sentiment divides sharply between one five-star endorsement and one one-star complaint. Positive feedback emphasizes system replacement expertise and professional conduct, while negative commentary highlights communication delays, Parts quality concerns, and unresolved installation issues persisting across multiple return visits.
Services
HVAC System Replacement
Full heating and cooling system installation for residential properties, including large homes.
HVAC Repair Services
Diagnostic and repair services for existing heating and cooling equipment.
System Maintenance
Routine maintenance offerings suggested by customer review references to maintenance plans.