
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Gibson HVAC
Gibson HVAC operates as a heating and cooling contractor serving homeowners throughout the Richmond metropolitan area with a perfect 5-star rating earned across 48 documented reviews. The business has built its reputation on reliable service for heat pumps, oil furnaces, and central air conditioning systems, consistently arriving on time and taking the extra step to explain repair options and answer homeowner questions. Long-established in the community, one reviewer notes having trusted Gibson HVAC for heating and air needs for two decades, a testament to sustained service quality that keeps customers coming back.
What distinguishes this contractor is not flashy marketing but responsive, grounded service when Virginians face heating or cooling emergencies. Reviewers repeatedly highlight same-day or next-morning arrivals from technician Troy, who diagnoses problems accurately on the first visit and avoids temporary fixes that crop up again later. When summer temperatures soar into the 90s, Gibson HVAC has installed new cooling units the following morning after an overnight breakdown, preventing uncomfortable nights for families.
Customers recount specific scenarios where this team delivered beyond expectations. One homeowner struggled with persistent A/C issues for six years before Gibson HVAC identified and resolved the root cause, with technician Rick laboring through brutal heat to complete the installation. Another reviewer describe experiencing a heat pump problem that suddenly drove their electric bill prohibitively high; Gibson HVAC arrived the next morning and restored efficient operation. Several reviewers credit technician Troy by name for this responsiveness and diagnostic skill, earning recommendations from satisfied customers who plan to use no other HVAC provider.
What Customers Say
All available reviewers award 5 stars, with 6 of 6 explicitly naming technician Troy and praising his diagnostic accuracy and punctuality. Three reviewers describe same-day or next-morning service during heat waves, and one customer notes two decades of continuous service from Gibson HVAC.
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems including same-day emergency responses and next-morning availability.
Heat Pump Service
Installation, repair, and maintenance for heat pump systems addressing efficiency issues and electrical cost concerns.
Furnace Installation & Repair
Servicing oil furnaces and traditional heating systems with explanations provided before work begins.
System Replacement
Complete new system installations performed by technicians willing to work through extreme heat conditions.