Heating & Air Conditioning

Heating & Air Conditioning serves residential and light commercial clients across Richmond, Virginia, operating from a physical presence in the city with documented service calls spanning multiple neighborhoods. The company maintains a current rating of 3.5 stars across 11 customer reviews, with operating hours seven days a week from 8 AM to 8 PM. This extended schedule reflects a commitment to accessibility for homeowners managing heating and cooling emergencies outside typical business windows. The contractor employs multiple service technicians, with at least one identified by name in customer feedback as Kevin Kelly.

The contractor distinguishes itself through rapid emergency response capabilities, as evidenced by multiple reviewers describing same-day service during critical failures. Customer testimonials highlight experiences ranging from heat system failures during cold spells to cooling system breakdowns during summer heat waves, with technicians arriving quickly and working efficiently to restore comfort. The positive reviews consistently reference honest assessments, reasonable pricing, and technicians who explain the work performed. One reviewer specifically describes Dominion Heating & Air Conditioning as the best HVAC company in the area, citing honest and hardworking service personnel.

Named technician Kevin Kelly appears in customer reviews as a primary contact receiving praise for prompt arrival and clear communication about repairs and pricing. In one scenario, Kelly responded to a referred customer quickly, explaining the work performed and delivering reasonable pricing. Another scenario involved a repair technician dispatched during a hot spell who restored an upstairs system faster than expected. The negative review references communication issues around scheduling maintenance for a commercial building, with the reviewer noting frustration over unreturned calls and contract setup delays.